ASSISTANCE BY PHONE
Charges & fee questions
Understand what you are paying.
Clear help, step by step
How we can help
Ask for an explanation of airfare, taxes, service fees and extras on an agency quote or booking. Have your receipt ready if you need to review a charge.
What to prepare for your call
For a new booking: cities, dates and travelers. For help with an existing ticket: reference, traveler name and the change or charge you want to review.
What to review before authorizing
Request a breakdown of the total, fare conditions and any service fee. For changes or upgrades, confirm the new itinerary or cabin and retain written confirmation.
Scope of assistance
Green Dot Travels LLC is an independent agency. Existing-booking servicing is limited to agency-issued tickets and is subject to supplier rules. An inquiry does not guarantee availability, approval of changes or a refund.
LET’S TALK ABOUT YOUR BOOKING
Book. Make changes. Understand your charges.
Discuss reservations, cancellations, changes and upgrades with Green Dot Travels LLC. Independent agency; we are not an airline. Fees may apply.